Privacy and Cookie Policy for shenbaa.com
Effective Date: 01-04-2026
Welcome to shenbaa.com, operated by Shenbaa Foods ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Cookie Policy outline how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including our gingelly, groundnut, and coconut oils.
By accessing or using shenbaa.com, you agree to the terms of this Privacy and Cookie Policy.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our website:
• Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, which you voluntarily give to us when registering, placing an order, or contacting us for inquiries.
• Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected and processed by our secure third-party payment processors. We do not store financial data on our servers.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use the information collected to:
• Fulfill and manage purchases, orders, payments, and other transactions related to Shenbaa Foods products.
• Deliver targeted advertising, newsletters, and promotional information regarding our edible oils and new product launches.
• Improve website performance and customer service.
• Process refunds and respond to customer service requests.
• Monitor and analyse usage and trends to improve your experience with shenbaa.com.
3. Cookie Policy
We use cookies, web beacons, tracking pixels, and other tracking technologies on shenbaa.com to help customize the site and improve your experience.
• What are Cookies? Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.
• Types of Cookies We Use:
o Strictly Necessary Cookies: Essential for the website to function (e.g., adding oils to your shopping cart, secure checkout).
o Analytics and Performance Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
o Functional Cookies: Allow the website to remember choices you make (such as your preferred language or location).
• Managing Cookies: Most browsers are set to accept cookies by default. You can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of shenbaa.com.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
• Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, order fulfilment, delivery logistics, data analysis, and email delivery.
• Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
• Request access to the personal data we hold about you.
• Request that we correct any inaccurate or incomplete personal data.
• Request that we delete your personal data.
• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
7. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. You are encouraged to periodically review this policy to stay informed of updates.
8. Contact Us
If you have questions or comments about this Privacy and Cookie Policy, please contact us at:
Shenbaa Foods Sivakasi, Tamil Nadu, India Email: shenbaafoods@gmail.com Phone: +91 94883 02743 Website: www.shenbaa.com